• ch00f@lemmy.world
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    18 hours ago

    pay to have the unit returned, spend valuable technician time diagnosing and fixing an issue and then pay to ship the repaired unit back.

    My point is that in a better world, people could fix this kind of thing themselves. Like offer a discount for their trouble and have them or their mechanic aunt come by and fix it.

    • Godort@lemmy.ca
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      18 hours ago

      Oh, I fully agree.

      I really want to go back to electronics and appliances being both more robust and more repairable. It’s just that the vast majority of the population disagrees with that once they learn that it will make things cost more initially.