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Gas lighting this guy is a bold strategy let’s see if it works for them
It won’t but it’ll be fun to watch
They could have just:
“We’ve received customer feedback on our repair process and are reviewing how we conduct operations. We appreciate your concerns and strive to provide excellent computer products with reliable and trustworthy service.”
Doubling down on shitty behavior is never good business.
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It’s because all of their competition sucks too. I remember Steve saying something similar during the video.