This scenario would mean major negligence on their part, as they had been with Cloudflare for years. When it was clear their services were costing more than the business plan paid for, that’s when they should have been contacted with clear numbers and a sheepish admission that “unlimited” doesn’t actually mean unlimited. It certainly seems shady to me that they attempted to make it about a TOS violation, that there’s no public information about enterprise level and pricing, and that the second they said they were talking to a competitor they had their data purged. It sounds like a failed attempt at extortion to me.
I think one of the biggest issues with BE attempting to follow in AC’s footsteps is that the factions were not distinct, and it felt extremely generic. BE’s factions were all similar, played similarly, and all had the same options for development and could all take the same evolutions. In AC, not only were the faction leaders ideologies revealed in quotes in the tech tree and secret projects, it was inescapable in the game mechanics. The reason I feel Stellaris is a closer sibling is that it managed to mimic something of how it felt to be an idealogical leader attempting to make sure your values and your goals for the future were the ones that were supreme. BE was “civ in space”.