Wow. Even Trump thought they went too far. Damn.
And the CEO who brushed that assault off ‘suffered’ a ‘delayed promotion’. Poor thing. For saying that stuff about anyone, let alone a customer, he should have been fired, no golden parachute.
I think the doctor’s patients should have sued the airline too, since no doubt having their doctor pounded to a pulp caused them to miss their appointments.
We used to have a thriving rail and trolley system in the US; in most major cities especially. The automakers destroyed it. When they were caught, they got a slap-on-the-wrist fine and the nation went with the automaker’s suggestion of building the highway system up.
So yes, there is a fundamental reason we can’t. It’s the auto makers and the politicians they own.