I have a few family members that I help support. For instance, I installed Linux Mint on my grandmother’s PC. She doesn’t know any different and my young cousin doesn’t understand it so he finally stopped giving it viruses. I used to use TeamViewer to take over her PC when she needed support but I got my account banned because they believed I was using it commercially. Oh well!

I have Tailscale installed on the computers. This gives me SSH access. What would you suggest? RDP? Something else?

  • onlinepersona@programming.dev
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    1 year ago

    VNC over SSH and you should be set.

    You can forward the VNC port with a local port forward e.g ssh -L $yourPort:localhost:$vncPort $grandmasMachine. Then open Remmina (or KRDC, or some other VNC client).

    I do hope your grandma has good upload speeds though.

    Bless you for spreading the word of the penguin and being the support of your family. Props to you.

    • λλλ@programming.devOP
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      1 year ago

      Thanks for the info and link.

      I don’t need any props. I’m not spreading any word. It’s for selfish reasons. My grandparents only use the web browser, so they don’t know/care what an OS is. The reason I did it in the first place (they’ve been running Linux Mint for almost 10 years now) was my cousin kept trying to install Minecraft Mods and giving them viruses. XD

  • notfromhere@lemmy.one
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    1 year ago

    I think VNC protocol over your tailscale tailnet would work well. It shares the screen without locking out the in-person user.

    You could also try Steam remote play, it shares the desktop like what you’re asking, but would require a bit if setup (custom “game” added which would expose the entire desktop for e.g.), and wouldn’t be useful without someone relaunching it after a reboot, so wouldn’t be very useful for remote management without grandma available at the machine.

    I would stay away from X11 over SSH because X11is deprecated in favor of Wayland and will stop working as you upgrade the OS (if it even works now).

    RustDesk looks promising but it sounds like it may lock the screen for the in-person user, but I’ve never used it so can’t say for sure.

    • λλλ@programming.devOP
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      1 year ago

      The thing about rustdesk is I don’t see how I could run it unless I am at the computer. Ideally, I’d like to be able to take control without having to walk through like, "look for an app called “rust desk”. Is there a way to open a desktop application through SSH so that it opens on their open desktop?

      • stewie410@programming.dev
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        1 year ago

        Alternatively, you could set rustdesk to run on startup/login, so neither you nor the user needs to manually start it.

      • essell@beehaw.org
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        1 year ago

        I’ve not run it on that platform, I would imagine they have similar capabilities in the Linux version.

        It runs in portable mode by default, as you suggest this means it needs to be run each time.

        So for unattended windows machine I installed it as a service and activated a permanent password for it. Problem solved!

  • undrwater@lemmy.world
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    1 year ago

    Perhaps rustdesk. It works as a server /client model, and you can self host the server. Works quite well.

      • undrwater@lemmy.world
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        1 year ago

        I do, and I’ve used it for a customer.

        Server is a VPS running several other services and it doesn’t load them much at all. I think the server provides the handshake, and the rest is done on the two clients.

          • undrwater@lemmy.world
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            1 year ago

            I believe you can set it up to auto accept. I’m pretty sure I did that as it was my intention to use it to bring my desktop to my android tablet (which also works well btw).

            Ping me tomorrow and I’ll double check for you.

    • λλλ@programming.devOP
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      1 year ago

      I looked at the documentation for that. It looks like exactly what I want. I’m between that and Rust Desk…

    • λλλ@programming.devOP
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      1 year ago

      Well, I want to be able to see the screen so that I can talk my grandma through stuff. I have fixed things through SSH and run updates that way too.

      • disheveledWallaby@lemmy.ml
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        1 year ago

        X forwarding should let you use GUI apps from the remote computer. Its not quite a full remote desktop experience though. You can see how to set up and use x forwarding on YouTube.

        • ElderWendigo@sh.itjust.works
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          1 year ago

          X forwarding still won’t show Grandma’s point of view to work through the problem in front of her. It’s not a remote desktop experience at all.

        • notfromhere@lemmy.one
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          1 year ago

          I’ve used X11 over SSH before and it works great for some use cases, however it does not work with Wayland, so if their system supports it now, there’s no guarantee it will work after a major system update.

  • BassTurd@lemmy.world
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    1 year ago

    I also had my TeamViewer account flagged as commercial. I just appealed and they reinstated with no issues. You could try that.