What do you folks use instead of Proton and Google? Ideally I’m looking for:

  • Non-profit.
  • European-based if possible.
  • Paid is fine.
  • Low-risk. E.g. unlikely to disappear, unlikely to go bankrupt.

My reason to want non-profit is that it’s the best way to align mine and the provider’s incentives, I think. I’d consider for-profit as well, but it’s best if it’s a non-profit.

So far I like disroot a lot. But they are principled about being unpaid, so if the financial ends don’t meet each other my emails will be in trouble. I’m donating to them, but I have my worries. I’m willing to pay a little if I know that my money will go for a quality service, for expansion of coverage (new users) and for open-source technologies.

Proton and their founder Andy are just a piece of sh*t in terms of upper management, so that’s not worth discussing.

Posteo seems adequate. Tuta feels similar to Posteo with a bit more push for fanciness. Is there something similar but non-profit?

  • MikeGrey@lemmy.mlEnglish
    2·
    4 hours ago

    I am using Soverin and they are neat, private, no ads, no tracking and hosted in Europe.

    Wrote a blog post about it: EU made email, feel free to check it out

    • vas@lemmy.mlOP
      1·
      17 minutes ago

      Looks quite good to me actually! I like infinite aliases stated right away. The price seems reasonable. I’d wish they’d have inbound encryption with user-provided PGP keys though - a feature I’m looking for, personally.

  • ElizaRulz@lemmy.blahaj.zone
    4·
    21 hours ago

    I’ve settled on switching to startmail. Its pretty cheap, based in the Netherlands, offers aliases, (which are important to me for keeping emails organized and privacy.) and allows emails to be pgp encrypted. The pgp encryption is honestly a better feature than proton’s encryption since you can communicate with people who don’t have a proton account and still keep emails secret from the provider. (cough cough)

    Also it offers IMAP support so I set it up with thunderbird, and I don’t have to bother with plugins or anything like with proton. I’m honestly more happy with startmail than I was with proton so far, although its only been a few days.

    • vas@lemmy.mlOP
      1·
      1 hour ago

      Thanks for the response! Do you know if startmail has inbound encryption? That is, I give them my locally-generated public key, and they encrypt all incoming emails immediately as they arrive?

  • Lemmchen@feddit.orgEnglish
    4·
    1 day ago

    Happy posteo.de customer here. Keep in mind you can not use your own domain and the payment process is a bit weird due to privacy reasons.

  • gera@feddit.nuEnglish
    2·
    22 hours ago

    I used int.pl as burner in the past. Idk about their reputation but their imap/smtp work fine. And yeah, ui is in Polish.

  • dieTasse@feddit.orgEnglish
    17·
    2 days ago

    I will wait how the situation at Proton evolves I have recently prolonged so I am not in hurry. Right now nothing changes the fact that most of the services are still e2e and more secure than most alternatives, if that changes I have no problem switching. And I find encouraging that despite Yen being an ass there is actually good amount of employees that consider what they do in Proton their mission and they have passion for it and I hope Andy won’t squash that…

  • pjusk@lemmy.dbzer0.comEnglish
    4·
    2 days ago

    Migrated to Fastmail about a year ago, away from Proton. Mostly to have an alternative that was easy to use for my partner too, but its honeslty the vest mail experience money can buy imo. Has a lot of nice features and the UI is excellent.

    Also the developers there really seem to care about what they do. Love reading their blogoosts about how they store the data, or how they’re also hwlping develop the new open standard JMAP.

    Fastmail is a failsafe option worth the penny.

    • vas@lemmy.mlOP
      1·
      1 hour ago

      Thank you for the response! It was interesting to read about them. However, it’s also notable that they don’t offer inbound encryption with user-provided GPG keys. For me that part matters. Again thanks for the response in any case!

    • TomBombadil@lemmy.zip
      3·
      24 hours ago

      But they are based in Australia correct? If I’m not mistaken, Australia has an incredibly bad anti privacy laws. I’d never rely on Australian digital services. No idea what the impact of having the EU users served by EU servers is though

  • psyq@piefed.socialEnglish
    8·
    2 days ago

    Happy user of Infomaniak, they’ve been in this business since 4 years before the web existed, so I hope that translates to more staying power. And they’ve only grown every year since then, so far without selling out. The majority stake is owned by the non-profit Infomaniak Foundation.

    • iForgotSpells@sopuli.xyz
      2·
      13 hours ago

      I was looking at Infomaniak on alternativeto and found these :

      1. https://www.tomsguide.com/computing/vpns/infomaniak-breaks-rank-and-comes-out-in-support-of-controversial-swiss-encryption-law
      2. https://discuss.privacyguides.net/t/infomaniak-breaks-rank-and-comes-out-in-support-of-controversial-swiss-encryption-law/28065/11
      3. https://xitter.cf/infomaniak/status/1931658700743135261#m

      I’m not sure what to make of them, as when I tried to sign up they wanted phone verification, their offering in free tier seems too generous, and with no encryption, they could hand over information easily (and yes ik email isn’t the most secure form of communication and there are better tools)

      • psyq@piefed.socialEnglish
        2·
        5 hours ago

        I don’t trust any e-mail encryption done by the provider (including Protonmail) and there are cryptography nerds who say things like “forget encrypted e-mail, wrong tech, wrong use-case, use something else like Magic Wormhole or Signal” (search for “the PGP problem”, most of the problems have been addressed in at least GnuPG but still, the metadata leakage for example is still an issue).

        Unless I really control my end of the channel including choice of encryption software, algorithms, placement and validity of keys, etc. I don’t think it can ever be trustworthy. Protonmail for example even use web crypto which adds another layer of potential insecurity. And that’s just the tech layer, what if my recipient is an idiot and forwards my message unencrypted (because that’s what their e-mail client is gonna allow)?

        So I don’t pick my e-mail provider based on how they encrypt, I can use any insecure provider because it’s me and my hardware doing the encryption. If Infomaniak ever goes completely nuts, I can be moved off them in a weekend.

        I guess that sidesteps the question but I didn’t follow the controversy back then about Infomaniak because I didn’t care that much, I work with Digitale Gesellschaft and other digital rights organizations to shoot these things down on a political level no matter what a single company thinks. So far DG has been very successful. e.g. they prevented the launch of an electronic ID card that would have been insecure, privacy-invasive and run by private corporations.

        • iForgotSpells@sopuli.xyz
          1·
          3 hours ago

          Thanks for all the work you and the organizations do! I didn’t think like you, but now I’m interested, being able to jump ship quickly as I have control is interesting. I’m a noob to this, can you share resources/software you use for encrypting emails and stuff ?

    • pixelpunk@feddit.org
      4·
      2 days ago

      I second this. Moved our company email and cloud service to Infomaniak. One of my best decisions in a long while.

  • doodeux@scribe.disroot.orgEnglish
    51·
    2 days ago

    Any love for disroot.org?

    Now, they are experiencing a disk issue at the moment and one of the admins had a death in the family. But before that, I have been testing them thinking that I might start using them.

    • vas@lemmy.mlOP
      51·
      2 days ago

      I’m using them already! Actually mentioned in the post body, too:

      So far I like disroot a lot. But they are principled about being unpaid, so if the financial ends don’t meet each other my emails will be in trouble. I’m donating to them, but I have my worries. I’m willing to pay a little if I know that my money will go for a quality service, for expansion of coverage (new users) and for open-source technologies.

      But I’m also wary of continuity in case of financial struggles, hence this post. Maybe I should just wait out the current struggle with the failing disk and hope they will continue to operate on donations as they successfully have been for years and years… In any case, I’d like to know the alternatives, too.

        • vas@lemmy.mlOP
          1·
          2 hours ago

          Yup. They work very reliably on average, but the recent failure of 2 drives at once together with a personal loss of one of the founders (and the most active externally visible developer I think) was really tough for them. They’re currently recovering, but it’s tough.

      • doodeux@scribe.disroot.orgEnglish
        1·
        2 days ago

        Duh… reading is hard. /s

        I think that they are in a good place financially. I seem to remember a page on their site that showed they are above water, although without a terribly big budget. I bought my first domain many months ago, and thought about moving it to disroot, since they do catch-all emails out of the box. But, still going to wait for them to get their disk situation ironed out.

        I will say I had a ticket open and reached out to mappeth via xmpp, and it was a positive interaction. So, I’m still leaning towards disroot as a matter of just helping the scrappy little guy.

  • BiscuityCat@lemmy.world
    3·
    2 days ago

    I have been using Runbox for several years and I’m happy with them. I choose them because they are one of the few email providers that allow you to create aliases/identities.

    They are not non-profit, but they say they take ethical (and other) responsibilities very seriously. They do use LLM, but again they say they use it only as a tool and it is used responsibly. They do take transparency seriously, so they have all this information written on their website.

    • vas@lemmy.mlOP
      1·
      54 minutes ago

      Thank you! Depending on the use case, they seem to be pretty reasonably priced as well. One feature that I’d personally be happy to see but they don’t seem to support it is inbound PGP encryption with a user-provided key tough.

  • artifex@piefed.zipEnglish
    4·
    2 days ago

    I’m considering thundermail, though it’s new and not perfect. Data is hosted in the EU, they don’t market your data, and it’s managed by the thunderbird subsidiary of the Mozilla group. Some basic things like E2E and at rest encryption are either half-baked or missing, but their project plan looks promising and they include calendar and contact sync as well.